What’s New

This month, Portfolio and Pro subscribers have access to a new feature under Selling Tools: Selling Promotions! Occasionally, we'll provide you with opportunities to opt into exclusive promotions designed to help boost your sales. For a limited time, you can offer your customers 10% off orders of $75 or more. We'll actively promote this offer to all your gallery visitors with the goal of increasing your average order value!

What’s Changed

• When logged into your account, we've streamlined the top menu to maximize the view of your site and photos. This updated navigation provides the same functionality while using less than half the space, giving you a clearer and more immersive experience with your beautiful photos.
• Android app 4.9.1 release:some text
  • We've redesigned the bottom tabs to now include "Galleries" and "Photos," allowing us to remove the top tabs and minimize to one menu bar. This simplifies your navigation and creates a cleaner, more intuitive user experience.
• Android app 4.9.2 release:some text
  • Introducing the new Grid View for your galleries and folders! This update makes viewing easier and enhances readability, while still showcasing the feature image beautifully. You now have quicker access to sharing and editing options. If you prefer the classic list view, it’s still available, and you can switch at any time in the settings.
• iOS app 4.11.13 release:some text
  • IPhone and iPad Shortcuts are now supported, enabling you to upload photos, create galleries, find recent folders, and more—within custom workflows that automate your workflow.
• iPad app in iOS 18:some text
  • The tab bar has been moved from the bottom to the top of the screen, with a fresh new look to enhance usability.
• File downloads in iOS app:some text
  • Now, downloaded files retain their original filenames, ensuring consistency when working with your downloaded files in other applications, just as you intended.
• Our product catalog has been updated to reflect changes in keepsakes, in partnership with our new lab provider, Fujifilm, giving you access to a wider selection of beautiful keepsakes.

Bug Fixes

• We resolved an issue where the commercial photo license text was cut off during checkout, ensuring that all necessary information is clearly visible to your customers and giving you confidence in the complete transaction details.
• The error that caused the Shop page to crash when the associated pricelist contained only cards and albums has been resolved. This ensures a seamless shopping experience, letting you and your customers navigate and purchase products without interruptions.
• We corrected pages where the "Buy Button" was missing on gallery-style system pages (date, keyword, popular). Now, customers can easily purchase photos from any gallery view, simplifying their buying journey.
• The Android app's auto-upload function occasionally resulted in duplicate uploads. We fixed this, making sure your photos are uploaded smoothly without unintended duplicates, saving time and improving quality.
• Images in the Lightbox view on Android were slightly cropped at the bottom due to a gesture navigation issue. This fix now displays your photos perfectly, preserving every detail regardless of the image ratio, so your customers always see the full picture.
• On iOS, the Add Folder option correctly displayed as inactive at the maximum folder depth, but remained inactive when navigating back to a previous level. We've fixed this issue, ensuring that the Add Folder option is now available at all appropriate levels, making navigation smoother and keeping you in control of your organization.
• We addressed a bug when viewing photos in landscape mode in the Lightbox on Max iPhones, which incorrectly displayed multiple photos. Now, Lightbox displays only one photo at a time, restoring a clear, focused viewing experience.
• Uploads of HEIC files on iOS 18 incorrectly interrupted are now resolved. You can now resume uploading HEIC files without error.
• An issue preventing order status updates due to an unknown zip code has been fixed. Order status is now updated accurately, providing you with real-time information and better transparency.
• New customers were receiving the wrong FujiFilm pricelist upon account setup. We have resolved this, ensuring all new users start with the correct default pricelist, leading to a better onboarding experience. 
• The macOS app was crashing for a small number of users at launch. This has been promptly fixed, so all users can now reliably access the app.
• We corrected a display issue with cropping in the account owner order view during proof delay. The correct crop is now accurately shown, ensuring that what you see in your preview matches exactly what will be printed.
• Several backend bugs were identified and resolved, bringing a smoother experience when viewing orders, pricelists, and more. These improvements ensure that your interactions are more reliable and hassle-free.
• Loxley Edge Prints displayed incorrect measurements during selection. We've fixed this, ensuring that you and your customers now see accurate print sizes, providing clarity and preventing errors when choosing print dimensions.

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