New help articles now provide clear and easily accessible information to quickly address common order-related questions and issues.
The security of your images is always our priority. We offer the right-click message setting in your Gallery Settings to help you protect your photos from unauthorized downloads. Now, when enabled, the right-click message is available in the Shop View of the My Selections page to further ensure your photos are safe and your sales maximized.
Christmas ornaments are now available – just in time for the holidays! Choose from two ready-to-hang ornaments from Fujifilm: acrylic with a red satin ribbon or acrylic on poplar.
What’s Changed
Android app update
We’ve introduced a new grid view alongside the existing list view. The new grid view enhances the display of thumbnail images while maximizing screen space, offering a cleaner and more visual browsing experience. This highly requested feature provides more flexibility, and we’re excited to bring it to our Android app!
Android app version 4.9.4
The folder grid view now supports up to 2 lines for gallery titles, making it easier to display longer folder and gallery names.
Improved error messages provide clearer information to help customers quickly understand and resolve issues.
Android app version 4.9.5
When viewing a folder, the app bar background now dynamically transitions from transparent to opaque as you scroll. This enhances the visibility of the header image and prevents icons from overlapping with gallery card overflow icons.
Bug Fixes
The "Back: Shopping Cart" button now functions correctly, allowing shoppers to return to the shopping cart as expected.
If you offer keepsakes for sale, we’ve improved the product descriptions so that your buyers see specific details about each keepsake as they browse. Better descriptions means your buyers know exactly what they’ll get, which means a better purchase experience!
macOS Uploader version 2.4.2
Resolved crashes and freezes impacting a minimal number of customers that occurred under specific launch conditions, ensuring a smoother startup experience.
Introduced a new background UI element with a call-to-action, highlighting the ability to drag photos directly into the app to upload them to a gallery. While this feature has been available since version 2.0, user research revealed that some customers were unaware of it.
iOS app version 4.11.17
Fixed an issue where the Overflow Menu was not visible for logged-out users.
Resolved a bug where the Plus button was missing from the Sharing navigation bar for logged-out users.
Android app version 4.9.4
Fixed a crash that could occur after editing a folder through the folder card overflow on the Galleries tab.
Improved error handling when attempting to open folder settings from the folder card overflow while offline.
Android app version 4.9.5
Resolved an issue with TV directional pad navigation that prevented focus from moving up to the app bar in galleries and the Inspiration page.
Fixed focus-related issues on the Inspiration tab for Android TV users.
iOS app version 4.11.18
Addressed an issue where some thumbnails were missing in Sales Orders.
Updated the "+" (upload) button, integrating it into the existing menu for a smoother experience.
Reviewed and implemented significant improvements to ensure images display reliably on customer sites.
Changes to the text content block in the customizer were not updating immediately in Safari, and this has been corrected.
Resolved instances where incorrect character encoding resulted in garbled text in our receipt PDFs.
We addressed an issue where replacing video preview images could sometimes result in a partially blank display. This has been resolved; the full preview image appears correctly.
An issue was resolved where some .mov and .mp4 files were incorrectly counted as Source files, affecting Source storage limits for a small number of customers. An issue was resolved where gallery sorting on the site did not match the order set in the Organizer. Now, the sorting preferences selected in the Organizer are accurately reflected on the site, establishing a consistent viewing experience for customers and their visitors.